Business Applications » Help Desks:

Liberum Help Desk

  • Version

    0.97.3

  • Date Added
    (to site)

    April 23rd, 2008

  • Author

    Doug Luxem

  • License

    GNU General Public License (GPL) (?)

  • Description

    Liberum Help Desk is the complete help desk solution for small to medium sized businesses and organizations. This software provides a simple, easy to use web interface for managing and tracking technical support problems.

    The software is written in HTML and ASP and can be easily modified and customized.

    The Key features of Liberum Help Desk include the following:

    * Completely web-based, E-mail notifications

    * Can utilize Windows authentication, so you don’t need to manage another database of users

    * Allows for better communication between users and support reps: users can view progress on problems and submit additional information

    * Built-in reporting to keep track of support reps, which departments are making requests, and what types of problems are being reported

    * Easily customizable to fit your needs

  • Platforms Supported

    Windows

  • Website

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