Business Applications » Help Desks:
Request Tracker
License
GNU General Public License v2 (?)Description
Request Tracker (aka RT) is a ticket-tracking system written in Perl used to coordinate tasks and manage requests among a community of users.
Platforms Supported
Website
Overall Rating
0Reviews
0 positive | 0 negative
Trac
License
Modified BSD license (?)Description
Trac is an enhanced wiki and issue tracking system for software development projects that uses a minimalistic approach to web-based software project management.
Platforms Supported
Website
Overall Rating
0Reviews
0 positive | 0 negative
osTicket
License
GNU General Public License v2 (?)Description
osTicket is an open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
Platforms Supported
Website
Overall Rating
0Reviews
0 positive | 0 negative
Bugzilla
License
Mozilla Public License (?)Description
Bugzilla is a “Defect Tracking System” or “Bug-Tracking System”. Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively.
Platforms Supported
Website
Overall Rating
2.67Reviews
0 positive | 0 negative
Liberum Help Desk
License
GNU General Public License (GPL) (?)Description
Liberum Help Desk is the complete help desk solution for small to medium sized businesses and organizations. This software provides a simple, easy to use web interface for managing and tracking technical support problems.
Platforms Supported
Website
Overall Rating
1Reviews
0 positive | 0 negative
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Open Source Living is a dynamic archive of Open Source software (OSS) spanning all major platforms, inclusive of small to large scale projects. It aims to introduce and inform new users about viable OSS alternatives to corporate, closed source software.
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